Thank you for shopping with Padmakshi Jewels. We want you to be completely satisfied with your purchase. If you have any questions or concerns regarding our Refund Policy, please contact us at [email protected]
1. Returns and Refunds
We accept returns and offer refunds under the following conditions:
1.1. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will provide instructions on returning the item and will issue a full refund, including any shipping charges, once we have received the returned item.
1.2. Incorrect Items
If you receive an incorrect item, please contact us within 7 days of receiving the product. We will provide instructions on returning the item, and we will send you the correct item as soon as possible. If the correct item is no longer available, we will issue a full refund, without any shipping charges.
1.3. Change of Mind/Unsatisfactory Items
If you change your mind or are unsatisfied with your purchase, you may return the item within 7 days of receiving it. The item must be in its original, unused condition, and you will be responsible for the return shipping costs. Upon receiving the returned item and confirming its condition, we will issue a refund for the purchase price.
1.4. 100% Refund within 7 Days
We provide a 100% refund for any eligible return requests made within 7 days of receiving your order. This refund covers the purchase price, including any applicable taxes and shipping charges.
2. Process for Returns
To initiate a return, please follow these steps:
3. Exclusions
Please note that certain items may be non-refundable or subject to specific return conditions. These may include:
4. Contact Us
If you have any questions or concerns regarding our Refund Policy or need assistance with a return, please contact us at [email protected]
